If you are in a wired setup, move them closer to the nearest Sonos product that is wired to your router.Ĭheck our system requirements and incompatible hardware articles to see if you have any unsupported or incompatible network devices like Wi-Fi extenders, mobile hotspots, or LTE routers. If you are in a wireless setup, move any affected Sonos products closer to the router. You can visit our article on reducing wireless interference to learn how to change wireless channels and move Sonos away from certain electronic devices in order to avoid interference.Īudio stops or skips can occur if a Sonos product has a weak wireless connection to your router or the nearest wired Sonos product. Wireless interference can also affect the Sonos products themselves. If your music is stored on a device that connects to your router’s Wi-Fi network, move the device closer to the router to strengthen the wireless signal. The following steps are long-term solutions for audio interruptions while playing from your music library. If the above steps don’t resolve the issue or the issue returns after a period of time, your home network may require attention. Follow the steps in our article on removing a Sonos Bridge. If you have a Sonos Bridge, removing it from your system can improve overall performance. Remove the power cable from your router for 30 seconds before reinserting the cable to power it back on. Consider adjusting the device’s power or sleep settings to prevent interruptions from happening in the future. If these steps don’t solve your issue, see the advanced fixes section below.Ĭheck the power on the music library sourceĬonfirm that the computer, NAS, or Android device with your music library is not asleep or powered off. The following steps will resolve most audio interruptions while playing from your music library. These fixes apply to music stored on your computer, network-attached storage (NAS), or Android device. This still doesn’t fix the HDMI arc issue, we should be able to use that without the tv rebooting randomly.This article provides common fixes for audio interruptions while playing your music library on Sonos. So while up and down always effectively work to increase/decrease Sonos volume, and anything that moves the TV volume meter up/down will increase/decrease volume Sonos volume, you could get into situations where the TV says “0” and you aren’t at minimum Sonos volume (but you can keep pressing down to decrease volume), the TV says “100” and you aren’t at maximum Sonos volume, (but you can keep pressing up to increase volume), and things in between won’t consistently match to an actual Sonos volume (so “25” on the TV may be really quiet, or really loud). The only weirdness seams to be that the on-screen volume meter doesn’t stay synced with the actual Sonos volume.
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